The Universal Truth: S/he Profits Most Who Serves BestThose who provide the best service earn maximum profits — is an evergreen adage for businesses of all shapes and sizes. At the same time…May 11, 2022May 11, 2022
5 Scenarios That Demonstrate AI Superiority in Customer ServiceSophisticated, sentient technology that puts the customer at the center of all the attention is the reason why good service is a key…Apr 22, 2022Apr 22, 2022
One Day at a Contact Center…When it comes to providing customer support, contact centers today are an indispensable asset for companies. Even more valuable are contact…Apr 21, 2022Apr 21, 2022
ThinkOwl — The One-stop Customer Service Solution — Best Alternative to Zendesk and FreshdeskBased on your unique business requirements, Zendesk or Freshdesk may not be the best option for every company. Instead, you can try…Mar 23, 2022Mar 23, 2022
CX Strategies For Startups: Don’t Let Your Business Nosedive In The Long Run!Entrepreneurship — Staying Calm in a StormMar 10, 2022Mar 10, 2022
Exceptional Customer Service: 5 Tips for CX LeadersAt a time when customer experience (CX) is the single most exciting opportunity for brands globally, contact centers and agents…Oct 28, 2020Oct 28, 2020
How to Deal with Difficult Customers: 5 TipsGood customer service is what differentiates a company from its rivals.Oct 21, 2020Oct 21, 2020
What is AI Helpdesk Software and Why is it Critical for Customer Experience in 2020 and BeyondAs organizations navigate the impact of COVID 19, customer experience (CX) is at the front and center of the business agenda. We are…Oct 15, 2020Oct 15, 2020